Shipping Policy
We are committed to shipping your women's clothing orders quickly and efficiently.
Processing Times
All orders are generally processed and shipped within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
Standard Shipping USA : 3 to 7 business days
Shipping Costs
Shipping costs are calculated based on the weight, dimensions of your order, and your delivery address.
The exact shipping cost will be displayed during the checkout process before you confirm your purchase.
We may offer free shipping for orders exceeding a certain amount. If so, this will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
You can use this number to track the progress of your package on the carrier's website.
Delivery Issues
Incorrect Addresses: Please ensure your delivery address is correct and complete when placing your order. We are not responsible for packages lost or delivered to an incorrect address due to inaccurate information provided by the customer.
Lost or Damaged Package: In case of a lost or damaged package during transit, please contact us as soon as possible at contact@motelrockss.com We will do our best to help you resolve the issue with the carrier.